Ever wonder why you can check-in to airlines online, but not to hotels?
The Navigator allows you to check-in online, securely storing your credit card details and giving you full control over the information that you want to share. Arrive at your hotel, skip the questions and queues and go straight through to relax in your room.
Filtering cities’ hot spots, so you can create the perfect experience.
Once you log in and select your hotel, the map feature will show the highest rated activities happening around you, curated to your personal preferences, allowing you to filter locations based on what you’re in the mood for.
Create a list of favourites or even a personalised itinerary of things you want to do! Make reservations in advance and skip the queues! Get recommended a romantic walk along the waterfront! It’s all possible with the Navigator.
Get support from your hotel… Anytime. Anywhere.
Maybe you want your room cleaned or the Air Conditioning turned off. Maybe you just want a chat with a friendly face while you’re getting in from the airport to make sure nobody takes room 101. Whatever it is, our messaging feature gives you a direct line to your hotel’s reception desk. Send a text. Get what you want. You always have someone to help you out, and they are just a message away.
Want to order room service, but you don’t speak the language?
Do you find that phone experiences can be a little annoying, especially if you can’t understand the person on the other end of the line? The Navigator is a multilingual application, ensuring that you get the best experience, whether it’s ordering room service, checking your bill or using the city guide. You can use the Navigator from the comfort of your own room and in the comfort of your own language.
A one-stop shop for everything you could possibly need.
Why do you have to flip pages and look through so many different numbers just to find out which person to call for Room Service, a Spa appointment, or Housekeeping? You can order everything you need directly from the Navigator, whether it’s that late night burger, that much needed facial, or even that forgotten toothbrush. You can also check your bill directly to keep yourself on budget and to make sure there are no crazy charges.
Get access to everything a hotel has to offer even before you arrive.
Do you sometimes find out at the end of your trip that there was actually a lovely spa in your hotel the whole time and nobody told you? With the Navigator, you have access to all the information about your hotel: its facilities, its services, its amenities, any special promotions and all of the necessary cancellation policies, ensuring you always have the most up-to-date information. Finally you can take easy advantage of everything your hotel has to offer.